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All orders are subject to review and acceptance by Chicago Couture LLC.com.  As all prices are subject to change, your order may not be accepted or e may have to communicate price changes or availability issues to you after you place your order. 

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All trademarks appearing herein are acknowledged.  Permission to use documents delivered from this world wide web site and or server and related graphics is restricted. 

The name of Chicago Couture LLC or chicagocouturellc.com or any other trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. 

 

ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Chicagocouturellc.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.  ChicagoCoutureLLC.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.  All orders placed over $250 must obtain pre-approval with an acceptable method of payment.  We may require additional verifications or information before accepting any order. 

 

TYPHOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error(s) in pricing or product information received from suppliers chicagocouturellc.com & Chicago Couture LLC shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  Chicago Couture LLC & chicagocouturellc.com shall have the right to refuse or cancel any such order(s) whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled.   Chicago Couture LLC & chicagocouturellc.com shall immediately issue a credit to your credit card account in the amount of the charge. 

 

REFUND & RETURN POLICY

Effective immediately, due to the Corona Virus 19 we are not accepting returns of merchandise for jewelry and accessories.  Apparel will be accepted for an exchange if returned within two weeks of receiving an item.  Apparel can be exchanged for another item that is equal to or greater than the price of the returned apparel item or a chicagocouturellc.com merchandise credit will be issued on your account at our website to use for a purchase at our website at your convenience.  Refunds on services will not be provided. 

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BUNDLED PRODUCTS

Products that are sold as a bundle are available while supplies last.  Items of similar and of equal value may be substituted. 

 

WARRANTY LIMITATIONS

There are no other express warranties or conditions respecting our products or services.  Implied warranties, if any, are limited to the duration of the express warranty provided herein.  Some states do not allow limitations on how long an implied warranty lasts so that this limitation may not be applicable. 

 

LIMITATIONS OF LIABILITY

In no event shall chicagocouturellc.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, data, or business profits.  Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply.

PROCESSING TIME

 

Your order is thoroughly reviewed by our fulfillment department to make sure that the order is accurate, the payment method is valid, and you are authorized to use this payment method.  Once you order has completed the review process your order then move to the next steps which are inventory verification, inventory assignment then shipping.  Credit card processing can take 3 to 5 business days.  Additional verifications may be required for security purposes.

If the products you ordered are in stock, we will ship them right away.  If an item(s) on your order are out of stock, they will not be shipped until we have received and processed any back-ordered inventory placed prior to your order.  

The below delivery transit time is based on average delivery commitments from the United States Postal Services (USPS);

 

DELIVERY SERVICE PROVIDER

USPS

Ground

3-8 business days

 

USPS

Second Day

2 business days

 

USPS

Next Day Air

1 business day

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Saturday & Sunday deliveries are not available

 

TOTAL TIME FOR DELIVERY

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit from the carrier.  This can range from  5 to 10 days business for in-stock items. 

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SHIPPING & HANDLING

Shipping and charges will be applied to all orders placed with us.  All shipping and handling charges will be assessed at the point the order is processed as a purchase transaction.   Shipping & handling charges are automatically calculated based on state tax laws.  If your order must be shipped in multiple boxes, in separate shipments and or must ship at a different date, applicable portions of the total shipping charges will be applied to each package.  However, we do not charge twice for shipping the same item(s).

 

CREDIT / DEBIT CARD AUTHORIZATION

An authorization on a credit or debit card is a hold against your banks credit spending limit. When the order is placed, a charge for the total amount of the order shipped will be sent to your credit card bank.  Your bank should release the authorization when the charge is received.  A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds. 

RISK OF LOSS

If the customer provides chicagocouturellc.com an account number for a different delivery carrier for their shipment, title to products and risk of loss or damage during shipment passes from chicagocouturellc.com to the customer upon shipment from our fulfillment department.  For all other shipments, title to products and risk of loss or damage during shipment passes from chicagocouturellc.com to the customer once received by the customer.  Notwithstanding the foregoing, title to software will remain with the applicable licensor (s) and customer’s rights therein are contained in the license agreement between such licensor(s) and customer.  Chicagocouturellc.com retains a security interest in the products until payment in full is received.  Customer will be responsible for shipping, handling and related costs. 

 

EXPORT REGULATIONS

If this transaction involves an export under the U.S. export regulations, the commodities, technology and or software sold or distributed under these terms and conditions of sale exported by chicagocouturellc.com were exported in accordance with such regulations.  Diversion, use, export or re-export contrary to law is prohibited.  The commodities, technology and or software sold or distributed under these terms and conditions of sale may not be exported or re-exported to Cuba, Iran, Iraq, Libya, Sudan, North Korea or Syria or to entities and persons that are ineligible under the law to receive commodities, technology and or software.  In addition, manufacturers’ warranties for exported products may vary or may be null and void for products exported outside the country.

 

DISPUTE RESOLUTION

AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRAIL AND TO PARTICIPATION IN CLASS ACTIONS

You and chicagocouturellc.com agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from chicagocouturellc.com by binding arbitration administered by the American Arbitration Association, or in a small claims court, and judgement on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction.  This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including but not limited to contract claims, tort claims and statutory claims, or any combination of claims.  We agree that the arbitration or small claim proceeding will take place in Chicago, IL.

We agree that the American Arbitration Association shall administer the arbitration, and that the American Arbitration Association’s Commercial Arbitration Rules and Mediation Procedures and Consumer Related Disputes Supplementary Procedures, if applicable, shall apply.  These Arbitration Rules may be found on the American Arbitration Association’s web site at www.adr.org.  You and chicagocouturellc.com agree that the arbitration award maybe taken to a court of competent jurisdiction to become an enforceable judgement.  If you wish to begin arbitration against chicagocouturellc.com you must file a case with the American Arbitration Association. 

This Arbitration Agreement affects your legal rights.  Arbitration is resolved by a neutral party and not a judge or jury.  There is less discovery and less exchange of information between the parties to an arbitration than might occur in a court proceeding.  An arbitration award is final and binding and will only be overturned or reversed by a court in very limited circumstances.  You agree that, by entering into this Agreement, you and chicagocouturellc.com are each waiving the right to a trial by jury or to participate in a class action